Thanks for shopping at Defendo Protein.
If you are not entirely satisfied with your purchase, we’re here to help.
We offer return/replacement of Products ordered on www.defendoprotein.com within 7 days of delivery of the order.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Any product listed on website with additional money back guarantee is not covered under this policy and you will be able to apply for a refund within the guarantee period showing on that product page.
We endeavor to process your refunds within 7 business days from the date of receipt of the Product. However, the refund is subject to the transaction and processing time taken by the bank after the NEFT is initiated by Limeroad. In case of any refund discrepancies, Limeroad may at its sole discretion, request you to share with us a screenshot of your bank statement.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund (if not paid by you).
To return a product, you need to send it to this address:
Shri Nath & Sons
FS-2, Gayatri Nagar A,
Maharani Far, Durgapura,
Jaipur – 302018